We've been using Essential Plumbing & Heating Services for several years now, with invariably excellent results. Prices are fair--particularly with discounts included in the modestly priced service contract--and the products installed have proven to be of high quality. The technicians are uniformly professional, prompt, highly competent, diligent and exceptionally hardworking. For our most recent repair and installation, I particularly want to thank and acknowledge the extraordinary work by Eduardo M. This is the second time he's done plumbing for us and on both occasions his work has soared well over and above reasonable expectations: both jobs turned out to be more difficult and time-consuming than anticipated (for instance, when he turned off a valve the entire, very old, pipe broke off in his hand!), but he charged only his original estimate.
Of particular note: both installations a bathroom sink and, earlier, new toilet) have been necessary to accommodate my 96 year old mom's changing physical limitations. I'm very grateful that Eduardo has been completely attuned to mom's needs (finding, say, the optimal height and depth for the sink), sensitive in helping her navigate terminology and the differences between products, and refreshingly non-ageist in respecting her ability to make her own decisions. He even went beyond the call by carefully removing and re-positioning some of the existing wall tiles so that she didn't incur any additional costs.
Exemplary. I can't compliment him highly enough.
